The importance of roadside assistance
9 October, 2023
Although modern cars are generally much more reliable than cars from years gone by, things can still go wrong. Punctures, flat batteries or running out of fuel are scenarios that could leave you stranded in the mall parking lot or on the side of the road.
Fortunately roadside assistance is included free of charge on all new Kia models as well as all used cars sold through Konfidence dealerships.
Roadside assistance providers are specifically trained and carry all the equipment necessary to get you back on the road quickly and safely. Utilising a roadside assistance provider linked to an OEM or dealership group also means that if the technician is not able to repair your vehicle on the spot, it will be transported to an accredited workshop where the vehicle will be repaired by technicians that are specifically trained to do so. You will also be offered transport to your home, office or a safe location.
Modern cars are very sophisticated and rely on a myriad of electronics to do what they do. This means that if things go wrong, such as a flat battery or running out of fuel, specialised equipment, specific to your vehicle might be needed for fault diagnosis or to reset these systems once the issue has been resolved. Specialised technicians like those employed by major roadside assistance companies will be correctly trained and will have this equipment on hand, meaning that they can safely and easily get your vehicle back on the road, without risk of damage to any major components.
A vehicle breakdown can happen anytime, anywhere but the peace of mind of having specialised backup ready to assist you at the other end of a phone call is worth its weight in gold.
Ensure that you have the number for your roadside assistance provider saved on your phone or written down in the vehicle’s owner’s manual so that you are able to quickly and easily call for help when you need it.
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